Examining the Intersection of Healthcare and Technology: An Interview with UnitedHealthcare Global's Dr. Shoba Subramanian

The use of data and technology in the healthcare sector has enabled companies like UnitedHealthcare Global to offer better quality care to their customers. From online portals that allow travelers to quickly connect with doctors and make appointments, to automated processes that streamline administrative tasks – these innovations help ensure a seamless user experience while providing high-quality care.

But can and should they replace traditional, face-to-face interactions with doctors and patients? And what do advancements in healthcare technology mean for the wellness of international travelers?  According to the April 2023 edition of ITIJ, Dr Shoba Subramanian, Medical Director for UnitedHealthcare Global, “While the evolution of technology in medicine continues to delight and amaze, there are circumstances where it can never replace a human expert when someone is in distress or simply needs help. We are designed for connection, so community interaction is an essential component of health and wellbeing.”