How to Submit an Insurance Claim

Using Your Plan Sep. 28, 2022

5 Steps to Submit a Medical Insurance Claim

When you receive medical care, the provider may require you to pay for your care at the time of service. If you have not already signed up for access to the member site, you will need to register at myuhc.com before you will be able to file a claim online or in the UHC Global app.

Submit online

Log in to myuhc.com. Depending on your location, click "View Global" or "View United States."
Click "Submit a Claim."
Enter the required information about the person who received care, the health care provider and the claim being submitted.
Upload information pertaining to the care received, including a copy of the bill and receipt/proof of payment. You can upload documents via drag and drop or browse for a file. Be sure to select the attestation box.
Submit your claim. Be sure to confirm your preferred method for reimbursement. A confirmation page will appear with a submission ID number.

Submit in the UHC Global app

Select "Submit a claim" in the navigation bar.
Enter the required information about the person who received care, the health care provide and the claim being submitted.
Upload an image of the itemized invoice and receipt. You may need to enable the app to access your photo or camera to complete this step.
Submit your claim. A confirmation will appear with a submission ID number.

Processing time

Each claim is different and processing times vary, but most claims are processed for payment within 14 business days. Payment processing times vary by payment method and banking institution, but in general should take no longer than 7 additional business days.