Safe and Easy Medication Management

Using Your Plan Mar. 18, 2021

How to fill a prescription before and during assignments

Getting your prescriptions

OptumRx is your plan’s pharmacy benefits manager and works to offer safe, easy and cost-effective ways for you to get the medication you need. Show your member ID card at retail pharmacies in the U.S. to limit your out-of-pocket expenses.

OptumRx also offers the convenience of receiving prescription medications delivered to your U.S. address. You can order a three-month supply, often with a reduced copayment compared to copay at retail pharmacies. U.S. federal regulations prohibit shipment of prescription medications outside the U.S., Puerto Rico and Guam.

Filling prescriptions before you leave

You can receive up to a one-year supply of prescription medication. Call Customer Care before you go to get help filling your prescriptions prior to departure or at retail pharmacies in your host country. OptumRx will help determine if your medication is suitable for long-term supply and how it should be stored.

In the U.S., Puerto Rico and Guam, you and covered family members can fill prescriptions at more than 67,000 in-network retail pharmacies. Locate pharmacies at myuhc.com or call the Customer Care number on your member ID card for help.

Buying prescriptions abroad

Because U.S. federal regulations prohibit shipment of prescription medication outside of the U.S., Puerto Rico and Guam, it’s best to fill your prescriptions at local retail pharmacies while on assignment. Call Customer Care for help in finding retail pharmacies nearby. You can pay for your medication and submit a claim to us for reimbursement.

What if the medication name is different?

Medication names and strengths can vary from country to country. Visit myuhc.com to see drug name translations and get detailed information on medications. Call Customer Care for help in understanding medication differences and your benefits.

A few things to note

Your plan covers prescription medication only. Pharmacy benefits will not apply if your medication is available over-the-counter in the host country.
If you can’t get a specific medication in another country, there may be a comparable option. Discuss this with your doctor ahead of time so you are prepared.