Know Where to Go for Care
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Getting care at the place that may best fit your condition or situation may save you time and money compared to an emergency room (ER) visit.* If you believe you have a life-threatening condition, call 911 or go to the ER. For everything else, it may be best to contact your primary care provider (PCP), setup a Virtual Visit, or go to urgent care.
*National Hospital Ambulatory Medical Care Survey 2010-2011. Available at https://www.cdc.gov/mmwr/preview/mmwrhtml/mm6319a8.htm. QuickStats: Median Emergency Department (ED) Wait and Treatment Times,* by Triage Level. ^UCAOA 2015 Benchmarking Survey. The full survey which addresses other industry topics including differences in urgent care centers by region, characteristics of urgent care centers based on types of ownership and various revenue correlations, is available for purchase by both members and non-members – including media – on the UCA website.
The information provided herein is for informational purposes only as part of your health plan and should not be construed as medical advice. Please discuss with your doctor how the information provided is right for you. UnitedHealth Group and its affiliates does not and cannot guarantee clinical outcomes.
Check your official health plan documents to see what services and providers are covered by your health plan.
