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UnitedHealthcare Global

Helping You Choose the Right Care

Quality treatment in the U.S. is often achieved by going to the appropriate provider based on the condition you're experiencing. If you need immediate treatment for a serious injury or critical condition while in the U.S., dial 911. For non-life-threatening injuries or illnesses requiring immediate care when your doctor is not available, you can use emergency room alternatives below.

Why would I use this care center?

You need routine care or treatment for a current health issue. Your primary doctor knows you and your health history, can access your medical records, provide preventive and routine care, manage your medications and refer you to a specialist, if necessary.

What type of care do they provide?*

  • Routine checkups
  • Immunizations
  • Preventive services
  • General health management

What are the time considerations?

  • Normally requires an appointment
  • Little wait time with scheduled appointment

*This is a sample list of services and may not be all-inclusive.

Why would I use this care center?

You can’t get to your doctor of choice, but your condition is not urgent or an emergency. Convenience care clinics are often located in malls or retail stores offering services for minor health conditions. Staffed by nurse practitioners and physician assistants.

What type of care do they provide?*

  • Common infections (e.g. strep throat)
  • Minor skin conditions (e.g. poison ivy)
  • Flu shots
  • Pregnancy tests
  • Minor cuts
  • Earaches

What are the time considerations?

  • Walk-in patients welcome with no appointments necessary, but wait time can vary

*This is a sample list of services and may not be all-inclusive.

Why would I use this care center?

You may need care quickly, but it is not an emergency, and your primary physician may not be available. Urgent care centers offer treatment for non-life threatening injuries or illnesses. Staffed by physicians.

What type of care do they provide?*

  • Sprains
  • Strains
  • Minor fractures (e.g. finger)
  • Minor infections
  • Minor burns

What are the time considerations?

  • Walk-in patients welcome with no appointments necessary, but wait time can vary

*This is a sample list of services and may not be all-inclusive.

Why would I use this care center?

You need immediate treatment of a very serious or critical condition. The ER is for treatment of life-threatening or very serious conditions that require immediate medical attention. Do not ignore the emergency. If a situation seems life-threatening, take action. Call 911 or your local emergency number right away.

What type of care do they provide?*

  • Heavy bleeding
  • Large open wounds
  • Sudden change in vision
  • Chest pain
  • Sudden weakness or trouble talking
  • Major burns
  • Spinal injuries
  • Severe head injury
  • Difficulty breathing
  • Major fractures

What are the time considerations?

  • Open 24/7, but waiting periods may be longer because patients with life-threatening emergencies will be treated first

*This is a sample list of services and may not be all-inclusive.

Any insurance coverage mentioned above is provided by or through Henner, its affiliates and partners. Network access and certain administrative services are provided by United HealthCare Services, Inc. and/or its affiliates.