Reimbursements

In the event you receive treatment from an out-of-network provider, you might be 
asked to pay up front and seek reimbursement from Henner.

If you received a medical service reimbursable by your Henner insurance policy, you must submit the following documents to Henner in order to be reimbursed:

• Original bill
• Any receipt(s) for payment of services
• Completed and signed claim form
• Medical prescription(s) for pharmacies and laboratory tests
• Medical reports

We recommend that you retain copies of these documents for your records.

You can send all those documents by e-claiming or to your Henner Client Services Team by post.

For further queries, please contact your Henner Client Services Team directly.